Returns & Exchanges
At La Suite Skincare, we want you to be completely satisfied with your routine. If a product does not meet your expectations, you may return or exchange it within 30 days of purchase.
Return Process
- 1.Initiate Your Request
Log into your account portal or contact our concierge team with your order number to request a Return Merchandise Authorization (RMA).
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring that at least 50% of the product remains for a valid refund.
- 3.Ship to Our Studio
Affix the prepaid shipping label provided via email and drop the package off at any authorized carrier location.
- 4.Receive Your Refund
Once our specialists inspect the return, a refund will be issued to your original payment method within 5-7 business days.